Our return policy is governed and in accordance with South Australian and Australian law. Returns will only be accepted once prior approval from MiiPod has been granted and must be with 30 days of invoice. 

If a product is faulty please contact MiiPod immediately. 

You must verify your order of goods upon delivery and must notify MiiPod within 10 days of receipt of any incorrect order. 

To be eligible for a refund, the item must meet the refund return criteria: MiiPod capsule consumable product refunds will be based on the number of pods returned up to 17 pods out of a bag of 20 and up to 46 pods out of a box of 50. 18 pods out of a bag of 20 and 47 pods out of a box of 50 returned will be entitled to a full refund of the product purchased price. All items will only be accepted once prior approval from MiiPod has been granted and must be within 30 days of invoice. 

All returned items must also be in the original packaging. 

It will be the customers responsibly to return the goods to MiiPod if required. 

To complete your return, we require a receipt or proof of purchase. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

All refunds are excluding packaging and postage charges. Refund payments are processed within 30 days and payments will be made via direct credit to your card or bank account transfer. 

Late or missing refunds
If you haven't received a refund yet, first check your bank account again. 

Then contact your credit card company, it may take some time before your refund is officially posted. 

Next contact your bank. There is often some processing time before a refund is posted. 

If you've done all of this and you still have not received your refund yet, please contact us at info@miipod.com.au. 

Shipping
To return your product, you should mail your product to: P.O Box 60 Marleston D.C, Adelaide, SA, 5033, Australia. 

If you have any questions or concerns about your order or if you require a refund, please feel free to contact us at: sales@miipod.com.au or on (08) 7225 9626 during business hours.

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Overview
This website is operated by MiiPod. Throughout the site, the terms "we", "us" and "our" refer to MiiPod. MiiPod offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. 

By visiting the MiiPod site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. 

Please read these Terms and Conditions carefully before accessing or using the MiiPod website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. 

Any new features or tools which are added to the current website and/or store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. 

Our shopping cart is hosted by e-way. They provide us with the online e-commerce platform that allows us to sell our products to you. 

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For the complete Terms & Conditions, please click here.

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What we do with your information
When you purchase a product from the MiiPod store, as part of the purchasing process, we collect the personal information you give us such as your name, address and email address. 

When you browse the MiiPod store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about the MiiPod store, new products and other updates. 

Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@miipod.com.au or mailing us at: MiiPod : P.O Box 60 Marleston D.C, Adelaide, SA, 5033, Australia. 

For the complete Privacy Policy, please click here.

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